The quality assurance and monitoring policy sets out the formal policy principles that support oversight, consistency and continuous improvement within the CPD program. This policy provides the governance foundation for monitoring and quality assurance processes applied across recognised CPD activities.

Purpose of the quality assurance and monitoring policy

The purpose of this policy is to establish a clear and consistent approach to quality assurance and monitoring within the CPD Program.

The policy is intended to:

• Support confidence in recognised CPD activities
• Ensure quality standards are applied consistently
• Support transparency and accountability
• Enable continuous improvement across the CPD Program

What the policy covers

At a high level, the quality assurance and monitoring policy addresses:

• Principles underpinning quality assurance within the CPD Program
• The scope of monitoring and review activities
• Oversight of recognised CPD activities over time
• Alignment between policy, frameworks and guidance
• Governance of quality assurance processes

Operational detail is provided through supporting frameworks and guidance.

Quality assurance principles

The policy is informed by a set of quality assurance principles, which may include:

• Proportionality in monitoring and review
• Consistency in applying quality standards
• Transparency of processes
• Fairness and procedural integrity
• Focus on improvement and learning

These principles guide how quality assurance activities are designed and applied.

Monitoring and review at a policy level

At a policy level, monitoring and review may involve:

• Oversight of recognised CPD activities
• Review of selected activities as part of quality assurance
• Consideration of feedback or identified issues
• Review of trends or patterns across the CPD Program

Specific processes are described in the Recognition and Assessment Framework and Provider Handbook.

Roles and responsibilities

The quality assurance and monitoring policy outlines high-level roles and responsibilities, including:

• The College’s role in establishing quality assurance policy
• Oversight and governance responsibilities
• Expectations of providers in supporting monitoring activities
• The role of CPD participants in maintaining appropriate records

Detailed responsibilities are addressed in supporting guidance.

Relationship to other CPD Program policies

This policy operates alongside other CPD Program policies, including:

• Recognition and assessment policy
• Provider policy
• CPD Participant policy
• Audit policy
• Complaints policy

Together, these policies support a coherent governance framework.

Governance and review

The quality assurance and monitoring policy is:

• Approved through formal College governance processes
• Subject to legal review
• Overseen by the CPD Committee

The policy may be reviewed and updated to reflect changes in program design, quality assurance approaches or regulatory expectations.

Using this policy

This page provides a summary of the quality assurance and monitoring policy.

For practical guidance, refer to:

• Processes and quality assurance
• Provider requirements
• Provider Handbook

Where there is any difference, the formal policy document takes precedence.